PH. 720-513-5344
Effective date: September 25, 2026
Who We Are
Rocky Mountain Mealworms LLC ("we," "us," or "our") is a small family business that sells live mealworms and related products, such as wheat bran and frass, through our online store at rockymountainmealworms.com. We ship orders by USPS and offer local pickup by appointment in Golden, Colorado. This policy explains what personal information we collect, how we use it, and the choices you have.
Information We Collect
- Order information: When you place an order, we collect your name, email address, phone number, and shipping and billing address so we can process your order and ship it or arrange pickup.
- Payment information: Payments are handled by our store's payment processor (GoDaddy Payments or the checkout provider used by our online store). We do not store full card numbers.
- Sign-up information: If you sign up for our emails or texts, we collect your email address or mobile phone number.
- Messages you send us: If you email, call, or text us, we receive whatever information you choose to share.
- Website information: Our website host may collect information through cookies and analytics (see "Cookies" below).
How We Use Your Information
We use your information to:
- Process, ship, and deliver your orders, or schedule local pickup
- Send order-related emails and texts, such as order confirmations and shipping or pickup updates
- Answer your questions and provide customer service
- Send marketing emails and texts if you have signed up for them or, for email, after you make a purchase
- Operate and improve our website
We do not sell your personal information.
Who We Share It With
We share personal information only with service providers that help us run our business, and only as needed for them to do their job:
- Payment processor (GoDaddy Payments or our checkout provider), to process payments
- Shipping carrier (USPS), to deliver your order
- Email and SMS providers (Constant Contact for email, plus our text messaging provider), to send you messages
- Website host (GoDaddy Website Builder and Online Store), to run our website and online store
Cookies
Our website runs on GoDaddy Website Builder, which may use cookies and similar technologies, including analytics, to operate the site and understand how visitors use it. Most browsers let you block or delete cookies in their settings. If you do, some parts of the site may not work properly.
Marketing Emails and Texts
Email: We use Constant Contact to send marketing emails. You may get these emails if you sign up through the form on our website, or as a follow-up after a purchase. To opt out, click the unsubscribe link in any marketing email, or email us at sales@rockymountainmealworms.com.
Unsubscribing from marketing emails does not stop emails about orders you place with us.
Data Retention
We keep order information for as long as we need it to fulfill orders, provide customer service, and maintain our business records, such as tax and accounting records. We keep marketing contact information until you unsubscribe or ask us to delete it. We may keep a record of your opt-out so we can honor it.
Security
We take reasonable steps to protect your information, and we rely on established providers for payments, website hosting, and email. However, no website, system, or method of transmission is 100% secure, so we cannot guarantee absolute security.
Children
Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has given us personal information, please contact us and we will delete it.
Your Choices and Rights
- Marketing: You can opt out of marketing emails and texts at any time, as described above.
- Access, correction, and deletion: If you are a Colorado resident, you may request access to, correction of, or deletion of your personal information by emailing sales@rockymountainmealworms.com. Customers in other locations are also welcome to contact us with these requests. We may need to confirm your identity before completing a request, and we may need to keep certain records, such as records of completed orders, for business or legal reasons.
Changes to This Policy
We may update this policy from time to time. When we do, we will post the updated version on this page and change the effective date at the top.
Contact Us
Rocky Mountain Mealworms LLC
5271 Kilmer Street, Golden, CO 80403 (local pickup by appointment only)
Email: sales@rockymountainmealworms.com
Phone: 720-513-5344
Get up-to-date promotions, pet care tips and more!Get up to date promotions, pet care tips and more!
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.